We take your personal data seriously. This Privacy Policy explains exactly what information jilliace collects from Filipino players, how it is used, how it is protected, and what rights you have over it.
jilliace ("we", "us", or "our") operates the online gaming platform at jilliace.app, which is designed for players located in the Philippines. This Privacy Policy explains how we collect, process, store, and protect the personal data of individuals who register and use the platform ("you" or "player").
By creating a jilliace account, you confirm that you have read this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree, please do not register or continue using the platform.
This Policy should be read together with our Terms and Conditions. In the event of any conflict between the two documents, the Terms and Conditions shall take precedence on matters of platform rules, and this Privacy Policy on matters of data handling.
jilliace collects personal data through three channels: information you provide directly, information generated by your use of the platform, and information collected automatically by technical systems.
The personal data collected by jilliace is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, contact details, date of birth |
| Identity verification (KYC) | Government ID, selfie, date of birth |
| Processing deposits and withdrawals | Bank or e-wallet details, transaction records |
| Security and fraud prevention | IP address, device ID, login logs, activity patterns |
| Customer support | Account details, communication history |
| Responsible gaming monitoring | Betting and gaming activity, session data |
| Platform improvement and analytics | Anonymised usage data, navigation patterns |
| Promotions and communications | Contact details, account tier, game preferences |
jilliace will not use your personal data for purposes beyond those listed above without first notifying you and, where required, obtaining your consent.
Your personal data is stored on secured servers with access controls, encryption at rest, and regular security audits. jilliace uses SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our platform, protecting your information in transit.
We retain your personal data for as long as your account is active. If you request account closure, we will delete or anonymise your personal data within a reasonable period, subject to any retention obligations required for legal, regulatory, or audit purposes. Transaction records, KYC documentation, and activity logs may be retained for a defined period after account closure to satisfy these obligations.
Data that is no longer needed for any active purpose is securely deleted or anonymised so it can no longer be attributed to an individual player.
jilliace does not sell your personal data to third parties. We share player data only with the following categories of entities and only to the extent necessary for the stated purpose:
All third parties engaged by jilliace are bound by contractual data protection obligations. They may only process your data for the specific purpose for which it was shared and are prohibited from using it for any other purpose.
jilliace may be required to disclose your data to authorities if compelled by applicable law. In such cases, we will only provide the minimum information required to satisfy the legal obligation.
As a player on jilliace, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or by writing to [email protected] with your account details and the specific request.
Request a copy of the personal data jilliace holds about you.
Request correction of inaccurate or outdated personal data on your account.
Request deletion of your data when it is no longer needed, subject to retention obligations.
Object to the use of your data for purposes beyond account operation, such as direct marketing.
Request a structured export of your personal data in a readable format.
Request that processing of your data be restricted in certain circumstances.
jilliace will respond to data rights requests within a reasonable timeframe. Some requests may be limited by legal obligations — for example, transaction records may need to be retained for a minimum period regardless of a deletion request.
jilliace uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse how the platform is used. Cookies are small files stored in your browser that help us deliver a consistent experience.
You can manage cookie preferences through your browser settings. Blocking essential cookies may affect your ability to log in or use certain platform features. jilliace does not use advertising cookies or allow third-party ad networks to place cookies on jilliace.app.
jilliace implements technical and operational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:
While jilliace takes all reasonable precautions, no online platform can guarantee absolute security. You also play a role in protecting your account — use a strong, unique password, do not share your credentials, and contact support immediately if you suspect unauthorised access.
jilliace is strictly for individuals aged 21 years and older. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a person under 21 has created an account or provided personal data, that account will be suspended immediately and all data will be deleted in accordance with this Policy.
If you believe a minor has accessed or registered on jilliace, please contact our support team immediately so we can take prompt action. We encourage parents and guardians to use appropriate internet safety measures to prevent minors from accessing online gaming platforms.
jilliace may update this Privacy Policy from time to time to reflect changes in platform features, applicable requirements, or data handling practices. When changes are made, the revised Policy will be published on this page with an updated effective date. Continued use of the platform after the updated Policy is published constitutes acceptance of the revised terms.
For any questions, concerns, or data rights requests, please contact jilliace through the live chat support available in your account dashboard, or write to us at [email protected]. We will respond to all privacy-related queries within a reasonable timeframe.
From registration to withdrawal, every stage of your jilliace experience is built around protecting the personal data you share with us.
All data sent between your device and jilliace.app is protected by SSL/TLS encryption. Whether you're logging in from Manila or Davao, your credentials and transaction data travel securely.
jilliace requires government-issued Philippine ID verification before the first withdrawal. This protects your account from being accessed by anyone other than you — and ensures payouts go to the right person.
Every withdrawal request on jilliace requires OTP verification via your registered contact. Even if someone has your password, they cannot withdraw your funds without access to your registered device.
jilliace does not sell, rent, or trade your personal data to third parties for advertising or commercial purposes. Data shared with partners is limited strictly to what is needed to operate your account.
We only collect what we need. Registration requires the basics — your name, date of birth, and contact details. KYC adds ID verification. Nothing else is collected without a clear, stated purpose.
You can access, correct, or request deletion of your data at any time by contacting jilliace support. Data rights requests are handled promptly and transparently — no runaround, no unnecessary delays.
We built jilliace for Filipino players — and that means taking your privacy seriously from the very first login. Create your free account today.
jilliace is for players 21 years and older only. All transactions in Philippine Peso.